Legal notice

LEGAL POLICY – LEATHERARTIST

1. GENERAL INFORMATION

This website/store is operated by THESTITCHGB. Throughout the site, the terms “we”, “us” and “our” refer to THESTITCHGB. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and policies.

2. PRODUCTS & DESCRIPTIONS

We specialize in handcrafted leather apparel and accessories. Each item is made with attention to detail; however, slight variations in color, texture, and finish may occur due to the natural properties of leather and lighting differences in product photography.

We reserve the right to modify or discontinue any product at any time without notice.

3. PRICING & PAYMENTS

All prices are listed in GBP/USD (depending on your store settings) and are subject to change without prior notice.

We accept secure payments via trusted payment gateways. We do not store any credit card information.

4. SHIPPING POLICY

Processing Time: 3–7 business days
Shipping Time: 7–15 business days (may vary by location)
Delays may occur due to customs or external factors beyond our control

Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect addresses.

5. RETURNS & EXCHANGES

We accept returns/exchanges under the following conditions:

Request must be made within 7 days of delivery
Item must be unused and in original condition
Custom-made or personalized items are non-refundable

Customers are responsible for return shipping costs unless the item is defective.

6. REFUNDS

Once we receive and inspect your return, refunds will be processed within 5–10 business days. Original shipping charges are non-refundable.

7. INTELLECTUAL PROPERTY

All content on this website—including images, designs, logos, and product descriptions—is the property of THESTITCHGB and may not be used or reproduced without permission.

8. LIMITATION OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. PRIVACY POLICY

We respect your privacy. Personal information collected (name, email, shipping address) is used solely for order processing and customer service. We do not sell or share your data with third parties.